Dialogue - The Basic Unit of Management
I learnt something very useful while reading Bossidy and Charan’s classic book on management, “Execution”.
Rephrased, the idea is that dialogue is the very essence of management; that through rigorous, fact-based questions and answers, managers can dig into issues to unearth reality and hence make decisions based on that reality.
It is only through honest and open dialogue, that we truly get to the heart of the matter and make the necessary decisions.